Contact Us

Need help? Our support team is ready to assist with questions, account-related issues, technical concerns, or general feedback. Contact us via live chat, email or phone and we’ll respond promptly. For account verification and payments our agents can guide you through KYC steps and withdrawal queries. For affiliates and partnerships please use the dedicated contact addresses. We aim to keep communication simple, secure and fast for every Canadian player, and mobile app users. Available 24/7 by live chat and email.

Department	Contact
Customer support	[email protected] / Live chat (24/7)
General enquiries	[email protected] / Response within 24 hours via email
Affiliate enquiries	[email protected] / Partner relations team
Phone	+1 438 712 4958 (English support)
Working hours	Mon-Fri, 09:00-18:00 ET

Contact by email

Email is the preferred way to contact us for detailed requests, account issues, or when you need to send documents. Please use [email protected] and include a clear subject line, your account username, and up-to-date contact details to avoid delays. We typically respond faster to complete requests and may ask for ID or supporting files to resolve your case.

Send us a message

Name

<label for="email" style="font-size:14px;color:#222;">Email</label><input id="email" name="email" type="email" placeholder="[email protected]" required style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;"><label for="message" style="font-size:14px;color:#222;">Message</label><textarea id="message" name="message" rows="5" placeholder="How can we help?" required style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;resize:vertical;"></textarea><button type="submit" style="padding:10px 12px;background:#1b7fed;color:#fff;border:none;border-radius:4px;font-size:15px;cursor:pointer;">Send message</button>

Response Time

Our support team aims to respond quickly. Most inquiries are answered within one business day, while more complex issues, such as verification checks or payment investigations, may take longer depending on their nature and required documentation. If a case needs extra time we’ll keep you informed at each step and provide an estimated timeline so you know when to expect a full resolution.

Feedback

We welcome your feedback, suggestions, or ideas to improve our site. Please send comments about features, payments, game selection or anything else - we read every message and use what we learn to make the site better. Feedback is reviewed carefully by our team and may influence future updates. To get in touch, use live chat or email [email protected].